Skullcandy Selects Telesphere Hosted VoIP & Call Center Application to Meet Growth Demands
SALT LAKE CITY--(BUSINESS WIRE)--Skullcandy™, an audio technology company, recently selected Telesphere (www.telesphere.com), a nationwide managed telecommunications and Internet services provider, to provide fully hosted voice and data services to their Park City and San Clemente locations.
The Telesphere Complete™ product with Call Center application selected by Skullcandy provides:
An all-in-one smart fully-managed and hosted private data connection
Hosted VoIP with Quality of Service (QOS)
Business-class IP phones and installation
The latest in user and system features
24x7 Support
A call center application with call monitoring and controlling features
“Skullcandy is a big brand running a tight ship on our infrastructure,” said Brad Smith, Operations Manager for Skullcandy. “Telesphere allows us to enjoy the best of both worlds--enterprise-level customer service modules with small-business sized expenditures.”
“Skullcandy’s brand recognition and company strategy continue to yield tremendous results, having experienced year-over-year growth of more than 300 percent during the last four years. As we experience this rapid growth it only made sense to upgrade to Telesphere. Now we’ll have a phone system that supports and grows with us,” added Smith.
“Telesphere is excited to be able to provide Skullcandy with a phone system that will support and grow with them. Serving clients like Skullcandy is always rewarding because we see them grow and succeed as a quality company,” said Scott Forbush, General Manager of Telesphere Salt Lake City. “The Telesphere Complete product with the call center application will give them the support and bandwidth necessary for a company growing this fast.”