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2010 Mindshare Outstanding Service Awards™

SALT LAKE CITY--(BUSINESS WIRE)--Mindshare Technologies is pleased to announce the winners of its 2010 Mindshare Service Awards™. Winners of this prestigious award include: Papa Murphy’s International, Bridgestone Retail Operations, Comcast, Express, and Asurion. This year’s recipients are recognized for their excellence in applying customer and employee feedback to improve their customers’ experience.

The Mindshare Service Awards™ were presented at Mindshare’s annual Best Practices conference at the Snowbird Mountain Resort June on 24, 2010. (For more details on why each company received their award, click the corresponding links):

Customer Satisfaction Award for:

 

Most Consistent Rating Across the Enterprise

Winner: Papa Murphy’s International

Honorable Mention: Pier 1 Imports

 

Greatest Improvement Using Customer Feedback

Winner: Bridgestone Retail Operations, LLC

Honorable Mention: Tony Roma’s

 

Enterprise Feedback Management Award for:

 

Best Incorporation Of Enterprise Feedback Management Principles

Winner: Comcast

Honorable Mention: Hertz

 

Most Engaged In The Enterprise Feedback Management Program: Executive Level

Winner: Withheld for competitive reasons

Honorable Mention: The Melting Pot

 

Most Engaged In The Enterprise Feedback Management Program: Store/Unit/Team Level

Winner: Express

Honorable Mention: The Maids

 

Employee Satisfaction Award for:

 

Most Engaged In Employee Satisfaction

Winner: Asurion

Honorable Mention: Dave & Buster’s

“These companies have demonstrated a passionate commitment to listening to their customers and employees,” said Richard Hanks, President of Mindshare. “Their efforts to improve operations and enhance customer experience are examples of how all companies should approach creating customer and employee loyalty.”